You should first disabled these elements before trying to connect Plex to Soundiiz.įinally double check that you are using an "Admin" account Plex here to sign in with (guest account could not work).Īs long you are passing successfully the login Plex process on Soundiiz but then being disconnected, that means we are not able to reach your server OR your server is taking too long time to respond. Here is a tutorial for that too: īe aware that we are not able to reach Plex server using Firewall / Proxy / Double-Nat etc. You have to enable "Remote Access" in your Plex server settings. If you are not able to load the login form, check if you don't have a browser plugin that could be the culprit like uBlock Origin (Firefox/Chrome plugin) was the culprit and if yes, disabled it.Īfter that, you should also check that your Plex server is reachable outside of your local network. Use this link to create a account / try your login and password=> I'm subscribed / following this thread.Soundiiz is using the login process to handle the connection to your server.īe sure to use these Connect credentials when you are trying to connect Plex to Soundiiz. PS.: I never receive emails when someone replied, this is not fun. For the most common humans they would have gave up, rate your product 1 star and sell it. My message to Netduma, I hope you have fixed the UPnP in the upcoming DumaOS, because this is not fun to troubleshoot.
#Plex remote access not working install#
I will rerate your product after I will install the DumaOS on it. I think, from the screenshots I saw, the DumaOS will be easier and more convenient for much more people. This is my daily job too, but I will NEVER recommend the Netduma to my friends, because your product is for advanced users only. This is not dramatic because I play with computers and networks for 25 years. The beauty of my Synology NAS is effortless. My frustration is, if I needed to change the port of some my services, I needed to manually add a Port Forwarding rule. Plex remote access had been working perfectly for the past couple of years and as soon as I updated Plex today (to version 1.), remote access would connect (show the green arrow) and after 10 - 20 seconds, it would disconnect (show the red exclamation mark). I can use the port 32400, without issues. Everything works at 100 % for 72 hours, now. The conclusion, I needed to disable the UPnP server and use the Port Forwarding. A big learning process from the Netduma and a big waste of time to investigate what I thought was flawless. I closed every possibility until 2 days ago. I received everyday an email from the server about not able to port forward via UPnP. Since I bought the R1, my Synology DiskStation gave me headache to address UPnP forwarding. I added it between my modem and my Nighthawk router (now in AP mode). None of my products have problems between them except the Netduma. Please, let Netduma tech support help the customers. You already replied twice without knowing what you are talking about.
#Plex remote access not working how to#
I think you don't know how to read carefully what I wrote the first time. I'd be looking at the firewall settings on the Synology as the cause. In my case, an automatic firewall rule on the destination Plex server was blocking it, not the R1. I'm using 32400 for both internal and external. I know a lot about network stuff but this issue only happening with the Netduma (I don't know yet, well). Now I need your help to enable or disable a feature in your router to make it work. I tried to change the external access port, nothing work. My server have many web sites accessible without issues but THE ONLY things not working at all, the automatic / seamless access to my server via. Start first the Netduma and after all other devices to be sure it will perfectly open ports via UPnP. I read somewhere your router use a VPN connection or something? It is possible this is an issue? I use the same IP range with the DHCP server.
If I switched back to my previous router, I have no problems, no change needed on my server. Internal IP with the internal port 32400 The way I can access it is via a direct connection: My server have a reserved IP and it open the right ports via UPnP. My first, only and main issue is about my Plex Server (NAS) access outside of my network. I didn't touched anything in Plex Server settings. So far, I like it but I have many things to learn about everything I can do with it. Hi! I bought your product 2 days ago from someone.
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